Customer Feedback

The moment I signed up Dean approached me right away. He was very very helpful and pretty much the best person ive come across so far who delivered great customer service online. Equipment took a while to assemble, instruction booklets were a little hard to read and understand but that's just me. Brothers and I are loving the equipments. And I know their mates do too. I ordered on Tuesday and got everything on Thursday (weds public holiday) so very quick delivery. Thanks again for making my purchase easy! Cheers, V.
product: Multistation gym, Rower, Exer 55 and chin up/an tower.
V.L., NSW | 03/05/2012

I was very happy with both the service and the product I received from home gym. I shopped around everywhere both locally and on the internet and found them to be the cheapest. I was even more pleased when I received a free upgrade because the treadmill I had originally ordered was out of stock
product: Treadmill
Cathal Dooher, Bondi (NSW) | 03/05/2012

product was easy to order, delivered quickly and communication with Dean was great. Will definitley purchase from you again. Thank you.
product: lifestyle treadmill
angela, nsw | 02/05/2012

Fantastic! My initial enquiry email was answered in minutes regardless of being late at night. Other on-line and local suppliers were no match, and the freight was half the price of another web-site. My purchase was confirmed and freighted the next morning and recieved within 5 working days. Thankyou so much, we're motivated and moving now and will definitely be coming back to Home Gym Equipment when we're looking for more of a fitness challenge.
product: Traction II Treadmill
Lee-Anne Laycock, Hobart, Tasmania | 02/05/2012

recived in good condition and in good time thank you very much it works well thank you
product: eclipse treadmill
michael thomas, northern territory | 02/05/2012

Dean was extremely helpful, quick delivery too. Product working well, easy to set up and move around Bright blue display looks really good but can be a little hard to read in low light- fine if you have the room well lit though
product: Lifespan Dymo Treadmill
Karen, QLD | 02/05/2012

i purchased the product a week ago and have been enjoying using it. it has been a very good investment and i can workout anytime without the monthly gym membership fees. i got more than what i was desiring for from the product as compared to other weight benches. i can do lat pulldowns, hamstring, quadriceps workout, etc. the item was easy to assemble as well and delivery was prompt. thanks Dean :)
product: MF 2000 Bench
Ernesto Nisperos, Melbourne, Victoria | 02/05/2012

This is one of the best investment i have made in a long time. The treadmill came complete with minor assembling. Dean was very helpful and will gladly do business with him again. You will never get a better deal anywhere. You can try if you like but you will be wasting your time. Thank you Dean.
product: Traction II Treadmill
Phillip, Seville Grove WA | 01/05/2012

good and reasonable priced treadmill
product: exlipse treadmill
Parduman, north ryde/nsw | 01/05/2012

good and reasonable priced treadmill
product: exlipse treadmill
Parduman, north ryde/nsw | 01/05/2012

Good response and quick dealing. Good price as well. Would recommend to anyone that is interested for gym or fitness stuff.
product: 50kg with barbell
Hanan , NSW | 01/05/2012

Fantastic product works really well. Super quick delivery and great help with my many questions.
product: Traction II treadmill
Shelie Robinson, Newcastle NSW | 01/05/2012

Delivery was amazingly quick and the product is better than expected. Excellecent customer service and product quality. I am happy to recommend these products.
product: Adjustable Olympic Bench Combo
Karl Grahame, Safety Beach | 01/05/2012

My order for a Exer60 arrived 3 days sooner than expected. Once I opened the box there were very clear instruction on how to build and it only took 10 minutes!!! Thank you for such great service and prompt delivery. If only I could loose weight just as fast!!!
product: Exer60
Craig Baxter, Homebush, NSW | 30/04/2012

Excellent Customer Service! Very happy with Exclipse Treadmill that was easy to install and is easy to use and works very well. Has a lot of programs which will enhance my workout and is a very solid machine. I am very happy with my purchase and the price for the treadmill and would highly recommend anyone to purchase any gym equiptment from this store! Thank you very much Dean! Regards, Sev
product: Exclipse Treadmill
Sev , Banksia NSW  | 30/04/2012

I picked up my treadmill on the same day as ordering. Very happy with the service and product.
product: IBoost Treadmill
Lynette Bayman, Mill Park | 30/04/2012

Very happy with my purchase. Dean was very patient and answered all my questions as well as offering advice. Will definitely use Home Gym Equipment again as well as recommend to others.
product: Traction II Treadmill
Cheryl, Victoria | 30/04/2012

Called Dean up and he was very helpful. Arrangement and Delivery was quick. Treadmill looks & work perfectly great. Would highly recommend anybody buying gym equipment
product: iBoost Treadmill
Maria, Cabramatta West | 30/04/2012

We are really happy with the treadmill. It's exactly what we wanted. Dean couldn't have been more helpful through the whole buying and freight process. Nothing was too much trouble. Thanks Dean!
product: Gold Treadmill
Deb, QLD | 29/04/2012

Great service, great products.
product: iBoost
Adrian, Central QLD | 29/04/2012

Received out Boost treadmill promptly after ordering and my husband even managed to assemble it promptly. A very good unit that delivers all it promises at a very good price. We are well satisfied with both the product and the service.
product: Lifestyle Boost Treadmill
Diana Alcock, Corinda, Qld | 29/04/2012

great item! and low shipping cost. Dean was very helpfull and happy to answer any inquiries, Thanks and keep up the good work. cheers
product: 50 kg barbell weight set
James, Hurstville n.s.w | 29/04/2012

Fantastic web site and product. The whole family exercises on the treadmill. The treadmill itself has fantastic features and d di easy to set up and use. The service and delivery we experienced was outstanding and would not hesitate to recommend this company to anyone.
product: Lifespan treadmill
Rodd Fikkers, NSW | 29/04/2012

The delivery was exceptional, as it arrived the day I ordered it, however the bike did come with a slight Dint in it though still works as intended, good bike for a cheap price.
product: Spin Bike SP-620
Alex, Ivanhoe, Victoria | 29/04/2012

Just some feedback, Im in charge of 3 DCs operations with over 130 staff, the guys that were in the warehouse on Friday were quick and efficient, I estimate from the time I arrived, part pick and delivered and load to my 4X4 was less than 7 minutes. I often receive complaints about service, staff attitude and general service, however the guys in your warehouse were excellent and polite. Top job, I will recommend your company to as many people as I can. Rgds Gordon
product: Iboost Treadmill
Gordon Wilson, Lisarow | 29/04/2012

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